ClientBridge
Surebridge's ClientBridge - Your window into your operations
Surebridge's ClientBridge Management Portal provides organizations with a complete view into the day-to-day management and performance of the application hosting environment. An integral component of Surebridge's Application Management Services, ClientBridge goes beyond traditional IT staff-oriented portals in offering CXOs, IT managers and end users access to a number of web-based functions to assist in their day-to-day relations with Surebridge.
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Completely integrated into the portal are client care and help desk, self-service, billing, system monitoring and reporting management functions, allowing for real-time access into open and closed work requests, billing information, system availability and utilization. ClientBridge also provides access to client-specific knowledge management, content management and account administration, placing all aspects of the Surebridge relationship in the customer's control and ensuring maximum customer satisfaction.
