Surebridge's Infrastructure

Surebridge's infrastructure has been designed to support the most discriminating and demanding organizations. Based on our state-of-the-art data center facilities and tier-one partnerships with leading infrastructure partners, Surebridge's infrastructure delivers the highest levels of security, performance and availability.

Customers using our SureHost dedicated hosting services or SureHost Managed Services can leverage our entire infrastructure. Our SureRemote Application Management customers benefit from our remote application services expertise, monitoring their applications at their site remotely. Customers seeking remote infrastructure managed services can take advantage of our SureRemote Managed Services.

Surebridge's infrastructure and operations have received the highest levels of third-party certifications, which include Microsoft Gold Certification and SysTrust Certification.

Key components of our infrastructure include:

Data Center facilities	Our data center facilities have been designed specifically to deliver enterprise business applications and include a 24x7x365 Network Operations Command Center, Research and Development lab, education facilities and a technical support help desk.
Redundancy	The Data Center infrastructure is equipped with numerous redundant systems intended to ensure environmental reliability including power systems, HVAC, fire suppression systems, and cabling systems.
Power	The Surebridge Data Center power is isolated from the rest of the building and is fully grounded on an isolated ground. This design prevents possible electrical abnormalities in other parts of the building from affecting the Data Center.
HVAC	The Data Center is equipped with a redundant cooling system consisting of eight air handlers, which can combine for a total of 240 tons of cooling capacity. Surebridge employs an N+1 system for the entire Data Center, maintaining at least one extra of every component of the cooling system, which assures continuous operation.
Fire Suppression	Surebridge has multiple, redundant fire suppression systems within the Data Center including an Inergen gas fire suppression system and a pre-action, water-based, multiple-valve system.
Water Detection	Surebridge has a moisture detection system installed under the floor of the Data Center to alert technicians immediately of the presence of water.
Physical Security	Surebridge has multiple physical measures in place for the Data Center as well as for access to the entire building. A closed circuit television system is used to monitor all access to the building and the Data Center. Network Operations Center personnel are physically on site 24x7x365 monitoring physical and logical security systems. Other systems include a fob access system, PIN code access, and several other proprietary physical security measures.
Plant Automation Systems	The equipment maintaining the physical environment of the facility such as power, transformers, battery life, switchgear, UPS, HVAC pumps and compressors are monitored by automated systems 24 hours a day.
Cabling	Surebridge installed a data-cabling infrastructure that exceeds current cabling standards, and meets the next generation of cabling standards.
Networking Equipment	The networking infrastructure within the Data Center is highly scalable. Surebridge worked closely with Cisco to design a system that can support thousands of companies with high levels of availability over a multigigabit Ethernet backbone.
Build Room	The Build Room is where the servers are prepared for the Data Center before they go into production. It serves as a staging area where systems can be configured quickly and efficiently.
Network Operations Center	The NOC monitors all of the servers and services running within the Data Center. To provide redundancy and adequate bandwidth to monitor all of these components simultaneously, there are multiple gigabit Ethernet links between the Data Center and the NOC that terminate on multiple, redundant pieces of Cisco equipment.