The Surebridge Difference
Profitable Operations and Sound Business Model
Since its inception in 1997, Surebridge has maintained a strong business model that has enabled it to thrive when other ASPs did not. In Q2 / 2002, Surebridge was the first application outsourcer to achieve profitability and has since realized increasing profitability in each consecutive quarter. Surebridge attributes this to a controlled approach to building its business, commitment to its customer-centric business model, high utilization and consistent growth in its On Demand solutions and services and key vertical markets, and strong expertise in enterprise-level application outsourcing.
Industry Leadership
Since it was launched, Surebridge has been on a steady rise to become the top application outsourcer for the mid-market. Along the way Surebridge has received numerous accolades for its industry leadership from vendors, analysts and press alike. Find out more about these awards and analyst recognitions.
Vertical Expertise
We have grown our organization based on the experience we have gained through our customers and their respective industries. Surebridge's industry solutions leverage best practices and industry domain expertise across six key vertical markets: financial services, healthcare & pharmaceutical, manufacturing & distribution, public sector, publishing/media & communications and services. Learn more about our Industry Solutions.
Customer-centric Business Model
Surebridge has built a lasting, customer-centric business model, which is based on customer satisfaction. We also offer a complete service portfolio that meets the diverse needs of our clients and a strong client-focused organizational structure.
Surebridge's approach to customer service is integral to its success. Consultants are compensated based on how well they meet customer expectation, proving how serious the company is about its customer satisfaction. By making their customers' business their own, Surebridge's goal is to treat each and every one like a partner, proving that its service will help them obtain a return on their investment by increasing business or becoming more efficient.
