Surebridge, Inc.
Introduction
Surebridge, Inc. ("Surebridge") has created this privacy policy ("Privacy Policy") in order to demonstrate our firm commitment to privacy and to ensure our consumers that we utilize industry standard best practices to help protect their sensitive and private information from unauthorized disclosure, misuse, alteration and destruction.
Surebridge abides by the EU Safe Harbor framework as set forth by the Department of Commerce regarding collection, use, and retention of data from the European Union.
Surebridge is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent, non-profit organization whose mission is to enable individuals and organizations to establish trusting relationships based on respect for personal identity and information by promoting the use of fair information practices. This privacy statement covers the site www.surebridge.com. Because this Web site wants to demonstrate its commitment to our users' privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe.
If users have questions or concerns regarding this statement, they should first contact our Privacy Officer at privacy@surebridge.com. If they do not receive acknowledgment of their inquiry or their inquiry is not satisfactorily addressed, they should then contact TRUSTe through the TRUSTe Watchdog Dispute Resolution Process (http://www.truste.org/users/watchdog.html). TRUSTe will serve as a liaison with the website to resolve users concerns
The following discloses our information gathering and dissemination practices for this website: www.surebridge.com ("Site") and all that encompasses its pages.
Data Collection
Surebridge does not collect personally identifiable information about individuals except when such individuals specifically provide such information to us on a voluntary basis. Personally identifiable information is identifying information about an individual such as a name, address, e-mail address and phone number.
Surebridge may collect IP addresses and or Domain Names (where applicable) of visitors to the Site, the e-mail addresses of those who communicate with us via e-mail and information volunteered by the consumer, such as survey information and/or site registrations. Surebridge may use IP addresses and or Domain Names to help diagnose problems and to administer the Site.
The information Surebridge collects is used to improve the content of the Site, customize the content and/or layout of the Site's pages for each individual consumer, to notify consumers about updates to the Site, to respond to requests for information, send newsletters, assess applications such as partner and job applications and to contact consumers for marketing purposes. The information gathered is not shared with third parties for commercial purposes.
Microsite
Access to certain of Surebridge's web pages are accessible only by email invitation containing a link to a private site created specifically for the intended user (the "Microsite"). Information that a user provides to us within the Microsite may be used for permission purposes, tracking information on how often users access their Microsite and which documents they view to give Surebridge feedback on the effectiveness of its content.
If a Microsite user elects to use our referral service within the Microsite for informing a friend about his or her Microsite, we ask them for the friend's name and email address. Surebridge will automatically send the friend a one-time email inviting them to visit the site. Surebridge stores this information for the purpose of sending the one-time email and tracking the success of our referral program. The friend may contact Surebridge at remove@surebridge.com to request the removal of this information from our database. If a friend chooses to access the Microsite Use of the Microsite by the friend is also subject to this Privacy Policy and the Surebridge Terms and Conditions of Use Governing the Surebridge Web Site located at http://www.surebridge.com/legal/index.asp.
Links to Third-Party Websites
In the event this Site contains links to other sites owned and maintained by companies other than Surebridge, Surebridge is not responsible for the privacy practices or the content of such sites. Users should check the applicable privacy policy of such linked sites.
Use of Cookies
Users should also be aware that non-personal information and data may be automatically collected through the standard operation of the Site web server or through the use of 'cookies.' "Cookies" are used within the Site to track user traffic patterns. We do this in order to determine the usefulness of the information on our Site to our users and to see how effective our navigational structure is in helping users reach that information. Surebridge does not correlate this information with data about individual users, with the exception of users of our Microsite. Surebridge may provide aggregated cookie data to third parties for analysis purposes. Surebridge is not responsible for any actions or policies of such third parties.
A cookie is a small data file that certain Web sites write to your hard drive when you visit them. A cookie file can contain information such as a user ID that the site uses to track the pages you've visited, but the only personal information a cookie can contain is information you supply yourself. A cookie can't read data off your hard disk or read cookie files created by other sites.
If you prefer not to receive cookies on this Site, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence. You can also refuse all cookies by turning them off in your browser. You do not need to have cookies turned on to use any area of the Surebridge Site.
Access to Opt Out
Upon request, Surebridge, Inc. will allow any user to "opt out" of further promotional contacts at any time. Additionally, upon request, Surebridge will use reasonable efforts to allow users to update or correct personal information previously submitted which the user states is erroneous. Users will receive a response from Surebridge within 30 days of submitting their request.
Through its site, Surebridge provides users with the opportunity to subscribe to various newsletters. These newsletters provide updates about Surebridge such as press releases, in the news information, and career opportunities. These newsletters are only sent out to users who have specifically signed up and opted-in to these services. Users can un-subscribe to any or all of the newsletters by updating their personal profile, which they can access from a link in any of the newsletter we send them or by sending an e-mail to Surebridge at remove@surebridge.com.
If you would like to request to opt-out of promotional contacts or if you would like your personal information updated or corrected, please contact us using one of the following methods:
- You can send an email to remove@surebridge.com.
- You can phone us at 781-372-3222 ATTN: Marketing Department
- You can send mail using following postal address:
Surebridge, Inc. ATTN: Marketing Department
10 Maguire Road, Suite 332
Lexington, MA 02421
Security
Surebridge uses reasonable efforts to treat all consumer information, not just the sensitive and private information mentioned above, in a confidential manner. Only employees who need the information as part of their day to day responsibilities are granted access to personally identifiable information.
Notification of Changes
This Privacy Policy is effective as of March 1, 2004. Please check our Privacy Policy periodically as Surebridge, Inc. reserves the right to change this policy at any time. Changes to Surebridge's Privacy Policy will be posted to this Site.
If, however, we are going to use users' personally identifiable information in a manner different from that stated at the time of collection we will notify users by e-mail or by posting a prominent notice on our Site 30 days prior to implementing the change.
Miscellaneous
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.
This policy and the statements outlined herein are not intended to and do not create any contractual or other legal rights in or on behalf of any party.
If you have any questions about the security at our website, you can send an email to privacy@surebridge.com.
